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Client Service Center

Payments, claims, ID cards, and policy changes, all in one place. Hometown Insurance Group Jimenez Agency is here to help, in English or Spanish.

Happy Family Outdoors

Already a Client?

How Can the Team Help Today?

Make a Payment

Report a Claim

​ID Cards & COIs

Policy Changes

Pay your bill online with your carrier anytime, or call the team and we'll walk you through it.

Had an accident or damage? Call your carrier's 24/7 claims line, then let us know so we can help you through it.

Need proof of insurance or a certificate of insurance for a job? Request it and we'll get it to you fast.

Add a driver, vehicle, or property, update your address, or review your coverage. Just reach out.

Personal Insurance Carriers

Carrier Claims & Service Numbers

01

Claims: 1-800-252-4633
Billing & policy: 1-888-564-5043

02

Claims: 1-800-776-4737
Customer service: 1-888-671-4405

03

Claims & service: 1-800-421-3535

04

Claims: 1-800-468-3466
Auto service: 1-888-293-5108
Home service: 1-888-325-1190

05

Claims: 1-800-588-7400
Customer service: 1-800-262-9262

06

Claims & service: 1-800-503-3724

More Personal Insurance Carriers

Need to Reach Your Carrier?

Residential Street View

01

Customer service: 1-800-450-7857

02

03

Customer service: 1-866-590-3550

04

Claims (24/7): 1-800-527-3907

05

Other Carriers

Allstate, Safeco, or Universal Property client? Call the team at 678-525-7607 and we'll connect you.

06

Not Sure Who?

Call the team at 678-525-7607 and we'll look up your carrier, billing, and claims info for you.

Contact Us

Questions about your policy? Call, email, or stop by the office. The team is here to help.

ADDRESS

8322 Office Park Dr, Suite B, Douglasville, GA 30134

EMAIL

PHONE

LANGUAGES

English & Spanish. Se habla español.

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